Supportive Services Advisor Position Description

About PowerCorpsPHL
Launched in September 2013, PowerCorpsPHL is a City of Philadelphia AmeriCorps initiative. Operated in partnership with EducationWorks and the Philadelphia Youth Network, PowerCorpsPHL engages Opportunity Youth in transforming their lives through service. PowerCorpsPHL enrolls members in full-time AmeriCorps service for 6 months with City departments to tackle pressing environmental challenges, including the need for improved stormwater management, increased tree coverage, and revitalized public land. Through a rigorous combination of service and training, corps members develop and practice essential 21st Century workforce skills, including time management, conflict resolution, accountability, teamwork, leadership, and network building. As PowerCorpsPHL alumni, individuals receive the customized support they need to secure career-track employment, pursue post-secondary education, and/or enroll in additional national service.Successful staff and leaders within PowerCorpsPHL embrace their affiliation with AmeriCorps and share a number of common characteristics: commitment to the mission and goals of the program, dedication to their role in achieving those goals, and willingness to work across teams to create and maintain a strong program culture capable of creating opportunity and overcoming challenges.

Position Overview
The Supportive Services Advisor is responsible for the day-to-day holistic support of corps members in building self-empowerment and working through barriers to self-sufficiency. The Supportive Services Advisor reports to the Supportive Services Manager and will work on-site with corps members at a minimum of 50% of their time.

Essential Functions
The Supportive Services Advisor will:

  • Coordinate and deliver a comprehensive set of proactive supportive services interventions to corps members each cohort as needed, including:
  • Individual needs assessments and personal goal-setting
  • Public benefits enrollment and navigation
  • Information sharing of supportive services available
  • Provide responsive supportive services interventions to address continuing struggles and emergency needs, including:
    • One-on-one processing
    • Self-advocacy coaching
    • Referrals to and follow-up with social services agencies
  • Work with Crew Leaders to provide holistic interventions that take into account the multiple factors involved in corps member needs and PowerCorpsPHL programming goals
  • Document interventions and general database notes on a timely basis
  • Attend weekly supervision with Supportive Services Manager to discuss specific member needs, interventions provided and best practices.
  • Attend bi-weekly supportive services team meetings and bi-weekly PowerCorpsPHL staff meetings

Education, Experience & Skills Required 

  • Bachelor’s degree in Social Work, Counseling, Psychology, Human Development, Education, or related field required with a minimum of 3 years direct service experience working with Opportunity Youth and/or similar high risk population
  • Ability to work as a part of a collaborative team
  • Strong written and verbal communication skills to diverse audiences
  • Experience with recording and tracking of data
  • Excellent self-direction and work independently
  • Demonstrated commitment to diversity and cross-cultural issues
  • Proficiency in Microsoft Office
  • Successful completion of background checks (PA state criminal, Department of Public Welfare Child Abuse, National Sex Offender Public Registry, and F.B.I. fingerprinting)

Job Type: Full-time

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